You do not need to have any academic qualifications to become a volunteer, just a willingness to give your time and a desire to help others. Tasks are varied and include office administration, answering the telephone, assisting users of the service, participating at fundraising events, cleaning and maintenance of mobility equipment.
There is a big difference between helping your neighbour or a friend and becoming a volunteer. When you help a neighbour or friend you do so in your own way, at a time to suit you and without any expectations. Volunteering for Shopmobility means that the Charity will have certain expectations of you regarding your voluntary role.
This also means that you can now expect help and support with your voluntary role and your contribution will be valued. You will also have the opportunity to meet other volunteers and be able to influence the development of your voluntary role. Additionally, you will become a representative of Shopmobility and the charity will need to know that you are reliable and trustworthy. You may also be given information relating to the scheme, which will need to remain confidential.